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Formerly called Google My Business
Everything you need to know !
Looking for DIY tips on how to get new clients from your Google Business Profile?
Continue to scroll down and we cover EVERYTHING in detail.
Too busy running your business to Do It Yourself?
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Depending on the size of your image you may see a box covering part of your image. You can slide the box to position your image.
If you are not happy with the appearance of your image after sliding the box around, we recommend you upload a 580 x409.
This size will fit completely in the box without cropping.
Once you are satisfied with your image, click, "Write your post."
Login to your Google My Business page.
Once you have logged in, click the Blue Business icon next to the three dots on the far right.
After you click the blue icon, you will see a menu like the one below.
If you click 
you should see the main page again.
If you want to change the number to use for messaging on your Google My Business account, you click, "Edit Number."
Worried about receiving messages 24 hours a day? Click, "Messaging" in the main menu and you should see this:
You can turn Chat off.
To turn Chat back on in your Google My Business Page, just click the toggle (Don't forget to save).
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It is FREE. Your business contact information, hours, phone, website, reviews, photos
It's Friday afternoon and I get a panic call from a franchisee of training services.
" I understand you are an expert in all things Google and I need your help, now."
Due to business
Don't worry I told this brand new client. Do you have access to your Google My Business page, I asked. Yes. Great. Let's log in and update the information and get all the pieces talking to each other again. We login. They had never verified their Google My Business Page. In fact, there were multiple addresses and phone numbers on different pages as they had grown and relocated over the years. NONE were verified. A simple process just became unnecessarily complex.
Do you have access to your Google Analytics account? We can verify your page and delete the old ones. They did not have access to their Google Analytics and were not sure who did. This created a BIGGER problem. After numerous phone calls, we were able to find out who could grant access to their Google Analytics and as I write this blog we are still waiting on an email for access. They are still invisible on Google.
ALL OF THESE PROBLEMS COULD HAVE BEEN AVOIDED!
Here is what you need to do to prevent this from happening to your business.
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VERIFY YOUR GOOGLE MY BUSINESS PAGE.
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KNOW THE LOGIN & PASSWORD FOR YOUR GOOGLE MY BUSINESS PAGE.
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TAKE OWNERSHIP OF YOUR GOOGLE ACCOUNT BY KNOWING THE LOGIN & PASSWORD.
Check out this helpful video from Google.
When you verify your business, you can check that your business information is accurate and that only you can access it. Most local businesses verify by mail. However, some businesses, like service area businesses, have other options like verification by email, phone, or Search Console.
Before you start the verification process, create or claim a Google My Business profile.
After you enter your verification code, your business information will be eligible to appear in Search, Maps, and other Google properties.
Verify a business by mail
Important: Do not edit your business name, address, category, or request a new code while you wait for your verification postcard. This may delay the verification process.
Before you request verification by mail, make sure your address complies with our address entry guidelines.
Get your postcard
Important: Due to COVID-19, you may experience delays in getting your postcard.
On your computer
- Sign in to Google My Business.
- Choose the business you'd like to verify.
- Click Verify now.
- On the postcard request screen, make sure your address is displayed accurately. To help deliver your postcard, you can also add an optional contact name.
- Click Send postcard.
- Check the mail for your postcard. Most postcards arrive within 14 days.
On your mobile device
- Open the Google My Business app
.
- Tap Send postcard.
- Choose the business you’d like to verify.
- Tap I don’t have a code.
- Check the mail for your postcard. Most postcards arrive within 14 days.
Enter your verification code
On your computer
- After you get your postcard, sign in to Google My Business.
- If you have multiple locations, open the location you'd like to manage.
- Click either Verify location from the menu or Verify now.
- In the “Code” field, enter the 5-digit verification code from your postcard.
- Click Submit.
On your mobile device
- After you get your postcard, open the Google My Business app
- Choose the business you'd like to verify.
- To verify, tap Enter code.
- If you didn’t get your postcard, tap I don't have a code.
Source: Google
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When customers click your link, they'll be able to rate your business and leave a review. Learn how to read and reply to customer reviews.
Keep in mind that it’s against Google review policies to solicit reviews from customers by offering incentives or setting up review stations at your place of business. Reviews that violate the policy may be removed.
Source: Google
Get reviews on Google
Reviews on Google provide valuable information about your business to both you and your customers. Business reviews appear next to your listing in Maps and Search, and can help your business stand out on Google.
You can request reviews from customers through a short URL that’s specific to your business. To get reviews on Google, encourage your customers to spread the word about your business by following these best practices:
- Remind your customers to leave reviews. Let them know that it’s quick and easy to leave business reviews on mobile devices or desktop computers. Learn how to leave Google reviews
- Reply to reviews to build your customers' trust. Your customers will notice that your business values their input, and possibly leave more reviews in the future. You can also create and share a link that customers can click to leave a review. Learn how to read and reply to reviews
- Verify your business so your information is eligible to appear on Maps, Search, and other Google services. Only verified businesses can respond to reviews. Learn how to verify your business
Reviews are only valuable when they are honest and unbiased. (For example, business owners shouldn't offer incentives to customers in exchange for reviews.) Read more in our review posting guidelines. If you see a review that’s inappropriate or that violates our policies, you can flag it for removal.
Source: Google
There you have it! How to get reviews on Google My Business. I hope this blog was helpful to manage (and understand) your listing. Oh, I almost forgot to mention a very important thing! You can repurpose the reviews on Google My Business and publish them on your website. Because once they’re public, you can use them anywhere.
Repurpose the reviews on Google My Business and publish them on your website.
Now, let’s impress your ideal customers with great reviews on Google!
Pro Tip: If you are a HubSpot user you can create an email template.
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Think of your Google My Business page as a mini website. It will need fresh content and management. It is not a "set it and
At Analytics That Profit we are convinced that Google My Business must be a part your SEO and Lead Generation strategy. We include Google My Business page optimization and management with every client retainer. We have seen the results firsthand for our clients.
Do you want more phone calls to your business?
Need more website visitors?
More visits to your location?