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Analytics That Profit

Google Analytics Help in Cincinnati & Northern Kentucky

 

You're spending time, energy, and money on marketing. Google Analytics should tell you whether it's working. For most small businesses, it doesn't.

GA4 is installed, but it doesn't track calls, count form fills as conversions, or filter out half the traffic that's bots.

The reports are full of sessions and users, and nobody can say which marketing brought in last month's customers.

Analytics That Profit is certified in Google Analytics.

We set up, audit, and fix GA4 for service businesses in Cincinnati and Northern Kentucky, then turn the data into actionable answers.

We're based in Independence, KY, and work with clients across the United States.

 

Is Your Google Analytics Telling You the Truth?

If any of these sound familiar, your data is probably misleading you:

  • GA4 shows zero or very few conversions, but your phone is ringing.
  • You can't tell which pages or searches produce calls and form fills.
  • Traffic jumped, but leads didn't. Or traffic looks strong from countries you don't serve.
  • Your agency sends reports that don't connect to your business goals, or don't answer your questions.
  • You were never given admin access to your own Google Analytics account.
  • You still aren't sure GA4 was set up correctly after the switch from Universal Analytics.

Google Analytics Services

GA4 setup and configuration
New GA4 property or a rebuild of a broken one, installed through Google Tag Manager, with the right data retention, filters, and user permissions. You own the account.

Conversion tracking for calls, forms and bookings
We track the actions that matter to a service business: phone number clicks, form submissions, meeting bookings, quote requests and chat. Then we mark them as key events so GA4 reports leads, not just visits.

Bot and spam traffic filtering
Bot traffic can make up a large share of what GA4 reports. We find it, filter it, and build a clean view of real visitors so your numbers mean something.

Google Search Console and Tag Manager integration
We connect GA4, Search Console, Tag Manager, and your CRM (including HubSpot) so we track every customer interaction from the first search to the booked job.

Custom dashboards and reporting
We build dashboards in GA4 or Databox that show the KPIs that matter: phone calls, forms submitted, and revenue generated. You can read them in five minutes.

Ongoing analysis and consulting
Monthly reviews of what's working, what isn't, and what to change next, in plain English.

 

GA4 Audit

Find out if your Google Analytics data can be trusted.

We review your GA4 property, Tag Manager container, and Search Console connection. Then we give you a prioritized list of what's broken, what's missing and what to fix first.

What's included in the audit

  • Property and data stream settings, including data retention, time zone, currency, and internal traffic filters
  • Key events review: which conversions are tracked, which are missing, and which are firing incorrectly
  • Tag Manager review: broken, duplicate or misnamed tags and triggers
  • Phone call, form and booking tracking check
  • Bot, spam, and referral traffic analysis
  • Duplicate or stray tracking codes, including extra GA4 properties on the same site
  • Search Console, Google Ads and CRM integrations
  • User access and account ownership check
  • Prioritized recommendations, in plain English

 

What We Typically Find

The most common problems we find in small business GA4 accounts:

  • No key events configured. GA4 is collecting visits but counts zero leads.
  • Event names that don't make sense, like tags that send a page address instead of an event name.
  • Bot traffic inflating visits, often from countries the business doesn't serve.
  • Two tracking codes on the same site, splitting or duplicating data.
  • Calls not tracked at all, even though phone calls are the main way customers get in touch.
  • Google Search Console not connected; this means you are missing out on the words people use to find your website.

Is This a Fit for Your Business?

We're a good fit if:

  • You're not using Google Analytics yet, or you don't have the time or people to analyze the data.
  • You use GA4 but need deeper analysis to guide sales and marketing decisions.
  • Your current agency sends reports that aren't tied to your business goals.
  • You feel buried in data, and nobody is answering your questions.
  • Your reports don't show clearly what to improve.

The big agencies will tell you how many Fortune 100 companies they work with. We focus on helping small and mid-sized service businesses succeed.


Our Process

  1. Technical review. Like an equipment inspection, we check that your website and tracking run correctly and are visible to Google. [Link: Technical SEO audit → /technical-seo-audit]
  2. System setup and data accuracy. Make sure GA4, Search Console, and Tag Manager are integrated and reporting correctly.
  3. Ideal customer definition. Define who your best customers are, whether facility managers, homeowners, or commercial clients, and what actions they take before they buy.
  4. Customer journey mapping. Identify every step from first click to booked job, and remove the friction.
  5. Continuous improvement (PDCA). Plan, Do, Check, Act. We measure and refine every month so results build over time.

WHAT OUR CLIENTS SAY

5 star review

Kesha Williams

"Phil at Analytics That Profit is the absolute best. He goes above and beyond to ensure all of our Web analytics are on point! His expertise is unmatched!" 

5 star review

Sassia Hollenberg

"Excellent service, easy to understand, great improvement recommendations. Highly recommend working with Phil. Thank you for all you are doing !"

5 star review

Jill Stocksdale

"If you are looking for help with your website or SEO I highly recommend Phil at Analytics that profit. He takes time to explain each step of the process and is very timely with getting back to me with answers to my questions."

Stop guessing. Start knowing.

Book a 30-minute conversation. Show us your Google Analytics, and we'll tell you what it's really saying and what's missing.

 

 

Google Analytics FAQs

A GA4 audit reviews how your Google Analytics and Tag Manager are set up, and whether the data is accurate. It checks conversion tracking, filters, integrations and account access, then lists what to fix so your reports reflect real customer activity.

Yes. GA4 can track clicks on your phone number from any device. For calls from people who dial the number directly, call tracking software can send call data to GA4. We set up whichever fits your business.

Usually, for one of two reasons: key events aren't configured, or bot traffic is inflating visits. Both are fixable, and both are covered in the audit.

 

You should. If your agency or web developer owns the account or won't give you admin access, that's a red flag. We always set up and keep accounts in your name.

 

No. We're based in Independence, KY, and work with businesses across the United States. Most GA4 work is done remotely.

No. We're a HubSpot Solutions Partner and can connect GA4 to HubSpot, but we work with whatever CRM or tools you already use.